Privacy Policy

1. Data We Collect

When you purchase one of our insulated cups or contact us, we collect your name, email address, shipping address, order details, IP address, and cookies.

2. How We Use Your Data

To process orders, handle shipping, and provide after-sales service
To respond to your inquiries
To ensure website security and prevent fraud
To comply with accounting and legal requirements
To send marketing emails only with your explicit consent

3. Data Sharing

We do not sell your personal data.
We may share data with trusted payment service providers, logistics partners, and website hosting providers that comply with the General Data Protection Regulation (GDPR). We may disclose relevant data when required by law.

4. Data Retention

We retain your data only for as long as necessary to fulfill orders, maintain tax records, and provide warranty services. Marketing data will be stored until you withdraw your consent.

5. Your Rights Under the General Data Protection Regulation (GDPR)

You have the right to access, correct, or delete your personal data; restrict data processing; exercise your right to data portability; and object to data processing. You may withdraw your consent at any time and file a complaint with your local data protection authority.
To exercise any of these rights, please contact us at [email protected].

6. Data Security and Transfer

We take reasonable security measures to protect your data. Your data may be transferred outside the European Economic Area (EEA) in accordance with the General Data Protection Regulation (GDPR).

7. Cookies

Our website uses cookies. You can manage non-essential cookies in your browser settings.

8. Policy Updates

We may revise this policy. Updates will be posted on hesvanta.com.